CHAPTER 2

Surprises, MORALE Boosters & Thoughtful Gestures

All I want to do is have some fun.I get the feeling, I’m not the only one.—SHERYL CROW

What does it take to allow employees to have more fun in their work? Happy employees make for more productive employees. University of Warwick conducted a study of more than 700 participants, which concluded that increased happiness led to a 12 percent spike in productivity, and according to research by Ben Waber, companies can increase productivity by up to 25 percent by making small changes at work that increase employees’ sense of fun and satisfaction, such as overlapping lunch breaks and the placement of coffee stations. So it’s worth the time it takes to help spread a little joy in the workplace, ...

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