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Work That Works by Geil Browning

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Principle #7LoveCare for Your People and the Profits Will Come

A cartoon image depicting a group of employees and a boss (right) hugging each other. The boss is saying “if a work culture of love really drives profits, let's go check the numbers.”

I am in charge of a successful business. I am fortunate. I worked hard. But I am not superior to my employees. Because of my relationship with them, they are better people and I am a better person. We both grow. My promise to them is that I will be honest, kind, encouraging, supportive, and uplifting. Sometimes our relationship will hurt. I may give them constructive feedback, but they will be better for it, and I will be better for it because I will not have compromised my integrity by looking the other way.

I experience leadership love for my workers. I see their familiar faces and know I am in the right place. They see me and have confidence that someone is in charge of our ship. This workplace love is mutual, and ...

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