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Commentary by Tom Kaiden
Tom Kaiden is the chief operating officer of Visit Alexandria, in Alexandria, Virginia.
This case raises the question, “What can you do as a middle manager when there is poor leadership at the top?”
Until recently, the New Leaf Foundation had enjoyed a strong reputation as a bulwark of the community. But there’s clearly trouble afoot. Cara, the newly appointed CEO, just spent $17 million to buy land for a new building, with board approval, but without a budget or development plan for the building itself. Cara has a fundraising background, yet seems suddenly unwilling to participate in the core fundraising aspect of her job. The organization is now running a multimillion-dollar deficit. The board is divided over ...
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