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Work the Problem: How Experts Tackle Workplace Challenges by Kathryn Stafford

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3

DRIVING THE BUS

Cast of Characters at nFold

Diana David—Software Engineer, Manager of a Small Team

Nell Sturgis—Quality Engineer on Diana’s Team

Patrick, Kent, Wes, and Saeed—Programmers on Diana’s Team

Drew West—Former Manager of Diana’s Team

Diana David was a talented software engineer. She was also a manager, with little experience, leading a team at nFold, a rapidly growing tech startup. Her first manager had confided to her that to achieve team success, “Get the right people on the bus and the wrong people off.” Now that she was in charge, however, Diana was finding that easier said than done.

Diana’s new team had five people: a quality engineer, Nell Sturgis, and four programmers, Patrick, Kent, Wes, and Saeed. The programmers all had ...

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