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Work the Problem: How Experts Tackle Workplace Challenges by Kathryn Stafford

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TAKE 1

Commentary by Rick Rittmaster

Rick Rittmaster is the manager of learning and development at MTS, a global supplier of high-performance test systems and sensors.

 

I tend to think of these situations in two categories:

1. macro, systemic factors

2. micro, individual behaviors.

These factors operate within the same system.

From a systems perspective, Bayside Group is an organization in transition. Both Walter’s perspective and the needs of the city indicate that its vision is changing. The problem stems from the fact that its vision is significantly out of focus and it is lacking leadership. It is unclear where this organization is going, and as a result there is no alignment around tasks, projects, and larger initiatives. This lack of clarity ...

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