Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work

4How You Frame the Problem Is the Problem

How many problems do you stumble across every day? What do you do about them? How often is the problem a function of what someone else did or didn’t do? Albert Einstein had something to say about the problem of problems. You might have heard this one before: “No problem can be solved from the same level of consciousness that created it.” The example in Chapter 2 of compliance officers auditing outdated regulations is a case in point. Asking compliance-control people to adjust compliance procedures is likely only to generate more compliance procedures. Problem solving requires a certain kind of imagination; problem prevention requires an entirely different ability. Einstein had another interesting take ...