7Breakdowns Between Silos
A recurrent challenge confronting organizations large and small is that of silo behavior. We broached this subject in Chapter 3 when talking about misaligned leadership.
Breakdowns between silos can occur among internal groups, departments, or business units as well as among external partners, subcontractors, or teammates on joint development projects.
Often, internal conflicts breed between groups because the groups have slightly different missions. If you are on the front lines, whether in manufacturing, interacting with customers, or managing suppliers, you are trying to get something across the finish line. In order to get that airplane manufactured, get that seminar delivered, or get that pharmaceutical released, ...