14The E-Mail Avalanche
The sales manager of an apparel company had more than 600 unopened e-mail messages in his in-box, ranging in age from a few hours to more than two weeks. The senior VP of a major technology company had more than 3,000 e-mail messages in his in-box, hundreds of which had not been read. The program manager for an aerospace company averaged 200 new messages a day. E-mail is a marvelous conceptual tool, but it has also become a nightmare on many levels, mainly in the visage of the exploding volume of messages and the phenomenon of out of sight, out of mind, that comes with a bursting, out-of-control in-box.
Here are a few questions for you to scan as you get ready to trek through your own version of the e-mail avalanche: