Workforce Asset Management Book of Knowledge

CHAPTER EIGHT

Compliance, Controls, Reporting, and Payroll Leakage

IN THIS CHAPTER, THE LEGAL and financial concerns surrounding or involving timekeeping and workforce management (WFM) systems are addressed. In many cases, an intelligent WFM system is the solution to effectively managing compliance, regulation, or other labor laws. It is also the primary conduit of an exchange of labor activity and cost information across the organization and a potential source of serious cost from fraud, abuse, and neglect.

Consistency should be an essential principle to many more of an organization's efforts and initiatives than simply those involving laws or legalities. A WFM system, along with appropriate Workforce Asset Management (WAM) tools and leaders, delivers such consistency. If issues do arise, then the WFM system is much easier to navigate and produces more meaningful results than paper-based records or systems. This chapter offers leading practices on data and system management and security, including tips on creating a legally defensible and easily auditable system, designing roles and accounting structures to facilitate monitoring and enforcement, safekeeping the proper records and data, and mitigating fraud, misuse, and leakage.

Learning Objectives

By the end of Chapter 8, you should be able to:

• List the general steps an organization should take when designing a legally defensible timekeeping system.
• Understand the different types of user roles and how they relate to or interact ...