Given the pattern of breakdowns you’ve observed playing this game, can you identify any rules that will enable you to run your projects more effectively?” I asked the team.
“Always communicate the goal to the entire project team,” Al offered.
“That’s good, but I’m not sure it goes deep enough.” Brenda added. “One of the things this exercise underscored for me is the huge gap between what we know and what we actually do. Always communicating the goal is the perfect example. As you pointed out earlier, Al, that’s one of your biggest frustrations back on the job, and I think you see me as the main source of that problem. But the minute you sat in the A chair you failed to act on what you already knew.”
“I think you’re ...