Preface

It’s like a bad joke. The more labor- and time-saving devices we produce, the faster things go and the busier we get. This is what I’ve called “working at warp speed.” One major drawback to all this hurry is that it encourages machinelike behavior. That is, we rely on the speed of preprogrammed responses to crank out ever more tasks in ever less time. In a sense, that’s the punch line of the joke—we seem to be getting nowhere fast. What’s worse, something very essential has gotten lost in the process. This book looks at the performance of project teams to discover just how high the cost of this neglect has become, what we can do about it, and why taking action now is so important.

For twelve years, clients have used my Project Master ...

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