September 2008
Intermediate to advanced
128 pages
2h 27m
English
book
Working with Difficult People, 2nd Edition
by Michael Singer Dobson, William Lundin, Kathleen Lundin
Content preview from Working with Difficult People, 2nd Edition
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CHAPTER 13
SHY AND QUIET
“Fear of danger is ten thousand times more terrifying than danger itself.”
—Daniel Defoe, Robinson Crusoe
What evil lurks in their hearts? That's what others think of people who keep to themselves and don't share feelings of joy, sadness, love, or hate. These loners may simply be shy, quiet, or timid, but the message to coworkers is there: “Leave me alone! You touch me [my feelings] and break my wall, and you'll pay.” Coworkers think, “He's up to something sneaky,” “She's such a snob,” or “He's antisocial; he must really hate all of us.” So they stay away from these quiet people, not knowing what to do. But these quiet ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.