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Working with Microsoft Forms and Customer Voice
book

Working with Microsoft Forms and Customer Voice

by Welly Lee
June 2021
Beginner to intermediate
336 pages
6h 20m
English
Packt Publishing
Content preview from Working with Microsoft Forms and Customer Voice

Chapter 3: Creating a Survey with Microsoft Forms

Microsoft Forms and Customer Voice share common interface to create a survey. Knowing how to create a simple survey in Microsoft Forms prepares you to create a more complex survey in Customer Voice.

In this chapter, we will go through step-by-step instructions to create and send a survey. At the end of this chapter, you will understand how survey authoring works, including the different types of questions you can create with Microsoft Forms.

The chapter is organized as follows:

  • Creating survey questions
  • Exploring question types
  • Branding and styling a survey
  • Previewing a survey
  • Sending a survey
  • Viewing survey results

Creating survey questions

To get started with Microsoft Forms, simply follow ...

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Publisher Resources

ISBN: 9781801070171