Chapter 3: Creating a Survey with Microsoft Forms
Microsoft Forms and Customer Voice share common interface to create a survey. Knowing how to create a simple survey in Microsoft Forms prepares you to create a more complex survey in Customer Voice.
In this chapter, we will go through step-by-step instructions to create and send a survey. At the end of this chapter, you will understand how survey authoring works, including the different types of questions you can create with Microsoft Forms.
The chapter is organized as follows:
- Creating survey questions
- Exploring question types
- Branding and styling a survey
- Previewing a survey
- Sending a survey
- Viewing survey results
Creating survey questions
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