INTRODUCTION

I’ve spent my career working at Kronos® Incorporated, the Massachusetts-based, billion-dollar global software firm founded in 1977 by my brother Mark. You might not have heard of us, but chances are we’re touching your daily life.

Our initial product was the first microprocessor-based time clock, a device that recorded, totaled, and reported employee hours. Since then, we’ve continued to build time clocks—we’ve shipped over 1 million of them and counting. But over the years, as technology and industries have evolved, we’ve introduced a variety of sophisticated cloud workforce management and human capital management software applications that have shaped the way organizations the world over do business.

Today, under the banner Workforce ...

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