20 A Lot to Cogitate

DOI: 10.4324/9781003336051-21

The following morning the group met for a leisurely breakfast. Although they’d left time before their flight to return to the plant, neither George nor Jack felt the need. “May I make a suggestion?” Jim asked.

George nodded.

“Would it make sense to have a debrief of yesterday?”

“Brilliant idea,” agreed George. “I was thinking the same thing, but I hoped you’d lead us.”

Jim thought for a moment. “Okay,” he began, “tell me what you saw in Jorge’s plant yesterday.”

George and Jack looked at each other. George deferred to Jack with a subtle hand gesture.

“Well, the first thing I remember noticing was how clean everything was. Then I noticed the degree of organization. Things weren’t just ...

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