23 Dialog as a Way of Coaching
The weekend had been a welcome respite for all. When they met on Monday morning, everyone was much more energized than when they’d filed out on Friday. This meeting was short compared to those the previous week.
Jack had supplied bagels, cream cheese, fresh fruit, and coffee out of his own pocket. As colleagues bantered about their weekend exploits, there was an air of mirth and hopeful expectation in the room.
At 8 AM, Tim brought the group to order. He explained that they’d be discussing two things: KPI Boards and Coaching.
“Before you ask, KPI stands for Key Performance Indicator. The metrics we created last week are just that, Key Performance Indicators. A KPI board is ...
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