39 Winning Back Time

DOI:10.4324/9781003336051-40

Don began a new discussion. “Why are you in the room? What is the point of bringing all the Copper-Bottom leaders here to see this?”

There was long silence that no one moved to break.

When no one responded, Don stated, “The reason is to share what I had to learn the hard way:culture is all about leadership. In short, where you lead, the culture will follow. Perhaps more to the point, how you lead is how the culture will behave.”

“You’re going to find,” Don stated, “that I use the Socratic method. That means I ask questions to provoke the listener to think. I have found that, if I just tell people things, they have no investment in the information. If I ask them to come up with a response, ...

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