43 Coaching the Middle

DOI:10.4324/9781003336051-44

When everyone returned from the break, Sharon began again.

“Next, I want to talk to you about coaching your subordinates. The goal of everything your leaders are trying to do is to live the behaviors we want you to mimic. Easier said than done, right?” She was joined by the laughter of the participants. “Nonetheless, as Tim constantly tells the execs, ‘People follow your feet, not your words. If we want to change behaviors, we have to exhibit them first.’

“So, what behaviors do we want our subordinates to follow?” she asked. She didn’t wait for a response.

“First, we want them to conduct their own huddles, but rather than tell their subordinates about everything on the board, we want ...

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