Chapter 1

Definitions, Statistics, and the Occupational Safety and Health Administration

Abstract

Any work that discusses workplace violence must first include a solid, universally accepted set of definitions. Chapter 1 defines workplace violence using the Occupational Safety and Health Administration (OSHA)-enhanced definition, which includes not only actual violence but threatening, harassing, stalking, and disturbing behavior. It also includes a look at workplace violence statistics, such as the more than 2 million official complaints lodged annually by U.S. workers for violations of the OSHA definition. This chapter also extensively discusses OSHA’s role in investigating and reporting these events, as well as how OSHA handles such reports and ...

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