May 2015
Beginner
156 pages
4h 27m
English
Content preview from Workshop in a Box: Communication Skills for IT DevelopersBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Basics of communication
While official policies and processes are essential for good communication, the individual skills of employees are where great communication happens. Policies and procedures are nothing on their own—only by having the necessary skills can their requirements be fulfilled. If great communication was as easy as following rules and edicts it would be easy, and you probably wouldn't need this book. Yet we need policies and processes in place to create a suitable environment for communication training to be aligned with the organization's goals and stay effective and consistent. The next few sections will provide an overview of the core ideas of communication and its applicability to IT organizations.
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.