World Class Diversity Management

PREFACE

This book has evolved from four streams of my diversity work over the past twenty-five years and comes together at their intersection.

The first stream is my focus on understanding the field. Over the years, I have been thinking and speaking about the Four Quadrants in one form or another as a way to organize the various approaches in the arena of diversity. I have not sought so much to determine what is right, wrong, or useful, but rather simply to understand what exists and their interrelationships. My thinking at this point is that all diversity approaches can be lumped into at least one of four strategic categories: (1) Managing Workforce Representation, (2) Managing Workforce Relationships, (3) Managing Diverse Talent, and (4) Managing ...