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World Class IT: Why Businesses Succeed When IT Triumphs by Peter A. High

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6.4. External Partnering and IT's Expanded Company Role

As mentioned earlier in this chapter, IT has the opportunity to lead the rest of the organization to better results as it engages external partners because IT departments tend to have more contracts with external partners than any other part of the organization.

Bear in mind that it is necessary to apply several of the subprinciples from the prior chapters externally as well.

6.4.1.

6.4.1.1. People

Inventory existing skills. Just as it is important to understand which skills are in abundance and which are in short supply internally, the same needs to be done externally. This balance or imbalance may uncover the need for additional resources either internally or externally. If this is ...

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