June 2009
Intermediate to advanced
272 pages
10h 6m
English
Be what you are. This is the first step toward becoming better than you are.
—Julius Charles Hare
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Roles are not job titles but rather a term that reflects the different hats we are expected to wear in response to the fluid and constantly changing demands of the buyer-seller relationship.
As described in chapter 3, the ASTD World-Class Sales Competency Model consists ...