Chapter 6

Foundational Competencies

Avoid competency traps. Do not stay only where you are good at things, go out and be challenged.

—Andrew Creighton

In this chapter:
  • Understand the competency groupings used in the ASTD World-Class Sales Competency Model.
  • Learn how foundational competencies apply to all sales professionals, regardless of the job title they hold.
  • Discover the 10 most important foundational competencies in the ASTD World-Class Sales Competency Model.

Competencies are the basic building blocks of a competency model. In this case, they form the foundation of the pyramid that graphically represents the model. The foundational ...

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