FOR MANY PEOPLE, one of the hardest parts of writing is getting started. There are several strategies for overcoming that problem.
One way to get started is to write down the questions your readers might have about your topic. This method helps you ensure that your document tells readers what they need to know. It also helps you anticipate readers’ responses to your document.
For example, Gillian has to write a memo introducing a weekly interdepartmental meeting of employees involved with a new product launch. Trying to anticipate her readers’ concerns, she produces the following questions: