REFERENCES & RESOURCES

INTERNAL CONSULTANT

Paula Ketter

Editor, T&D

ARTICLES

Elbow, Peter. 2005. “The Direct Writing Process for Getting Things on Paper.” In Strategies for Business and Technical Writing, 5th ed., ed. Kevin Harty, pp. 21-25. New York: Pearson Longman.

Lutz, William. 2005. “The World of Double-speak.” In Strategies for Business and Technical Writing, 5th ed., ed. Kevin Harty pp. 72-85. New York: Pearson Longman.

Matalene, Carolyn. 1993. “Of the People, by the People, for the People: Texts in Public Contexts.” In Professional Writing in Contexts: Lessons from Teaching and Consulting in Worlds of Work, ed. John Frederick Reynolds, pp. 33-67. New York: Pearson Longman.

Samson, Donald. 1993. “Writing in High-Tech Firms.” In

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