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Yammer: Collaborate, Connect, and Share by Charles Waghmare

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© Charles Waghmare 2018
Charles WaghmareYammerhttps://doi.org/10.1007/978-1-4842-3796-0_2

2. The Art of Community Management

Charles Waghmare1 
(1)
Mumbai, Maharashtra, India
 

In this chapter, we will learn the art of community management and some guiding principles. Also, this chapter will help you become a successful community manager so you can inspire others to follow in your footsteps. In reality, a community manager is neither a leader of a community nor a sponsor of the community. A community manager is a person who knows the business goals very well and, to achieve them, drives different user engagement.

Who Is a Community Manager?

A community manager is like a health and safety officer responsible for the health and well-being of the community. ...

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