Preface

It’s no secret that we live in a world full of NOs. Seems like everywhere we turn, we’re confronted by shaking heads, thumbs down, brick walls, brush-offs, closed doors, and, of course, the NO word itself. NOs surround us — in our workplaces, in our communities and places of worship, in government, in social settings, in schools, and even within our families. Some days we wonder, “Why bother?” Trying to find happiness and success in this endless landscape of negativity is just too hard, it seems.

But then we remember . . . there are also YESes out there among the many NOs. There are fewer YESes than NOs, to be sure, but usually all you need is one — the right one. Whether you’re applying for a job, making a request, looking for a house, ...

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