Yes, You Can Do This! How Women Start Up, Scale Up, and Build The Life They Want

Chapter 11Instill a Growth Mindset in Your Teams: Constant Change and Transitions Are Never Easy

What you'll take away from this chapter:

In this chapter, we'll explore the ways in which you must be prepared for constant change. As George Bernard Shaw famously said, “Those who can't change their minds can't change anything.” That statement has never been more true. With the constant threat of disruption, the rise of artificial intelligence, and continued shifts in foreign policies, companies need to be constantly prepared for change. In this chapter, you'll learn about the importance of instilling a growth mindset to handle change, get more comfortable pivoting, and continuing to innovate.

When You Move Beyond the Startup and People Start to Silo into Positions

“Someone actually just said…that's not my job!” Hannah had positioned her hands on her hips, and looked at Maria, exasperated.

“Seriously? What did you tell them?” Maria raised her eyebrows. That wasn't a sentence she had expected to hear at her company.

“I asked her what she thought her job was.” Hannah crossed her arms, recalling how incredulous she had felt responding to the statement.

“And…?” Maria wanted to hear more.

“She said, ‘My job was described to me as sending emails to prospective clients and helping customers troubleshoot challenges over the phone.’” Hannah relayed with the same flat tone the employee had used.

“What did you ask her to do?” Maria wondered what could have prompted this type of exchange. ...