How to Help Your Team Recover from a Failure

Be clear about what went wrong. by Amy Gallo

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No one likes to fail. And while we all know the importance of learning from mistakes, both individuals and teams can struggle to bounce back from big blunders. Whether it’s a project that didn’t meet its targets or an important deadline that you all missed, what can you do to help your employees recover? How can you help them see the experience as an opportunity for growth instead of the kiss of death?

What the Experts Say

It’s often harder to lead a team past a failure than it is to help one person. “People are coming into projects with different expectations, ...

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