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Chapter 6 MEETINGS: THE INVOLVEMENT EDGE

Most people consider meetings time-wasting, energy-draining, and spirit-sapping. Many of us would rather go to the dentist than attend another meeting. Nearly everyone complains about meetings. Most of us seek to reduce the pain by avoiding them or eliminating them—thus dealing with the symptoms, not the problem.

Meetings are miniature involvement processes and as such have highly symbolic value above and beyond the purpose they are called for. It is in meetings where people directly experience involvement. It is here that they learn where the work is headed, decide if the work is worth doing, and ...

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