9 Big MistakeLack of Awareness of Communication Stallers and Stoppers

What is necessary to change a person is to change his awareness of himself.

—Abraham Maslow

Have you ever heard of stallers and stoppers in business? Stallers and stoppers are characteristics or behaviors that can stall or stop his or her career. In two decades we have trained and worked with more than 100,000 people. In many of our sessions we ask participants what behaviors make them “shut down” to the point at which they do not want to work with the other person. This chapter focuses on the top answers we repeatedly hear.

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“The negotiations were going great until Kruger decided ...

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