September 2015
Beginner to intermediate
128 pages
2h 12m
English
Insanity: doing the same thing over and over again and expecting different results.
—Albert Einstein
In today’s corporate environment, we are missing an opportunity to better connect when we do not recognize and adapt to different communication styles. We allow ourselves to get frustrated with how other people handle situations, time lines, and conversations. To be most effective, we must realize that people work at different speeds and in different ways.

“Why must we always communicate? Why can’t you just listen to me?”
Let’s explore the normal behaviors that we see on a day-to-day ...
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