Inviting feedback from our clients can feel uncomfortable. It may feel tempting to continue on, hoping nobody will criticize us, and that we’ll get through the contract and move onto the next one, without anyone giving us any feedback at all—and simply pay us at the end and say goodbye. But how do we learn and grow without feedback, and if we do not know what our clients are thinking or their response to our work, then we are working blindfolded.
Invite feedback as part of the process. Make it easy and open for your clients to tell you what they think, in an objective and constructive way. Practice receiving and giving feedback and not taking it personally. Notice how you feel. If it feels difficult, try to tune in to ...
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