Chapter 2

Where Leadership Happens: The Social World

Unlike most crafts that are enacted in the physical world (wood working, glass blowing, etc.), the craft of interacting with other people occurs in the social world. This makes for some important differences in how we work with our material—namely the interactions between people. In the physical world, it is usually fairly easy to agree on what the materials are—that’s a piece of cherry wood, that’s orange glass. In the social world, it is not so easy to agree on what happened in an interaction with another person—for example, while it may be completely obvious to you that I “attacked you,” it is also completely obvious to me that I “was trying to help you.” We may (or may not) be able to ...

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