What to do when you're caught in the middle of an ethical dilemma at work
In today's super-stressed workplace, an ethical dilemma can come at you when you least expect it. Here's how to do the right thing without losing your integrity or your job. You've GOT To Be Kidding will help you create an ethics-based workplace that's a joy to work in. This isn't the usual top-down, executive-only manual, but an approach to workplace ethics that's as relevant and accessible to employees as it is to managers and executives. From renowned workplace educator and author of You Want Me To Do What?, this book is filled with recognizable examples ripped from today's headlines that put ethical principles in concrete terms.
- Filled with recognizable examples that put ethical principles in concrete terms
- Covers such topics as topics as loyalty, confidentiality, security, office romance, harassment, social networking at work, harassment, workplace bullying, lying for your boss, and even Internet mischief
- A practical manual for assessing, discussing, and resolving ethical dilemmas in the workplace
With employees at all levels being held more accountable than ever before, You've GOT To Be Kidding gives businesses of all types and sizes a winning set of principles and practices to do business at the highest ethical level and serves as a guide for anyone who wants to do the right thing without losing their integrity or their job.
Table of Contents
- Title Page
- Introduction Why Do We Care about Ethics in the Workplace?
Part I: Take Care of Yourself
- Chapter 1: When Morals Become Ethics
Chapter 2: The Age of Accountability
- Welcome to the Age of Accountability!
- New Ethics Expectations and Rules for Employees
- Thank You, Enron—You Woke Us Up
- What Would You Do? How Would You Decide?
- Take Care of Yourself
- Take Care of Your Company and Its Customers
- Take Care of Your Supervisor
- Consequences of Not Following Your Ethical Priority Compass
- A Few Horror Stories
- Taking the Fall
- Embracing Accountability Is a Two-Way Street Today
- The “Puffed with Importance” Conversation
- Nan DeMars’s Ethics Dilemma Audit
Chapter 3: The Twin Faces of Loyalty
- The Dark Side of Loyalty
- New Expectations
- The Martha Stewart Trial
- The “Old Loyalty” Is No Longer Relevant
- “Good” versus “Bad” Loyalty
- Team Loyalty Comes in Good and Bad Flavors, Too
- Resolving Team Loyalty Dilemmas
- “Torn” Loyalties with Bosses
- Loyalty Can Be Seductive
- Loyalty Is Almost Always Personal
- The New Loyalty Means Being Committed to Doing the Right Thing
- Managers’ Alert: Start Talking!
- No More Eyes Wide Shut
- Talking Points to Help Understand the New Loyalty: For Managers and Employees
Chapter 4: True Myths? It Depends!
- Myth 1: “It Isn’t My Job to Police My Boss and/or Coworkers”
- Myth 2: “Women Are More Ethical than Men; They Are More Moral and More Principled”
- Myth 3: “What Others Do Is None of My Concern”
- Myth 4: “I’m the Only One Who Sees What’s Going On, and I’m the Only One Who Cares”
- Myth 5: “I Can Trust My Boss to Always Be Fair (or Unfair)”
- Myth 6: “I Have to Do What I’m Told to Keep My Job”
- Myth 7: “I Really Made a Bad Mistake; I’m a Bad Person”
- Myth 8: “A Person Cannot Be Talked into Acting with Greater Moral Courage”
- Myth 9: “You Are Born with Your Morality; You Believe What You Believe, and, By Golly, You Will Cling to It throughout Your Life”
- Myth 10: “People Instinctively Do the Right Thing When Confronted with an Ethical Dilemma”
- Chapter 5: Mea Culpa—I Screwed Up!
Part II: Take Care of Your Organization
Chapter 6: Zip It!
- Secrets Are in Your DNA
- Nan DeMars’s Up Close and Personal Confidentiality Audit with Your Manager
- What’s the Big Deal about Confidentiality? Is My Company Hiding Information It Shouldn’t Be?
- But Doesn’t the Public Have the Right to Know about Certain Information?
- Respect Your Boss’s Personal Privacy As Well
- More Unwritten Rules “Everyone Should Just Know”
- No Profession Is Immune to Confidentiality Defaults
- Where Do the Threats to Confidentiality Come From?
- Loyalty Complicates Confidentiality Dilemmas
- Inquiring Minds Do Not Have to Know
- Is Firing Too Harsh?
- These Two Admins Knocked the Socks off Their Bosses
- The Best Defense Is a Strong Offense
- Chapter 7: Security Is Your Problem (Like It or Not)!
- Chapter 8: Gossip Over the Cubicle Fence
Chapter 9: Cupid in the Cubicle
- Employers Are Confused as Well
- Why Is Workplace Romance on the Upswing?
- Why Do Companies Discourage Workplace Romance?
- The Big Trouble: Employees Reporting to Each Other
- Dangers of the Triple R
- The “David Letterman Risk”
- Equal Treatment Today
- Employee Cautions
- Viva Romance!
- Cupid Cops and Love Contracts
- The Potential “Hostile Environment” Claim
- Managers’ Alert
- A Word on Adulterous Workplace Romances
- Major Sea Changes
- Workplace Romance: The Final Verdict?
- Chapter 10: Party Up—or Party Down?
- Chapter 11: Trick or Treat
- Chapter 12: Copyright or Copy Wrong?
- Chapter 13: To Blow or Not to Blow
- Chapter 6: Zip It!
Part III: Take Care of Your Supervisor
Chapter 14: The Trouble with the Boss—Is the Boss!
- That Was Then; This Is What Happens Now
- Ethical Dilemmas with Your Boss
- The Unique Boss/Assistant Relationship Is Unique to Its Own
- Power versus Ethics
- Only You Can Launch the Ethical Conversation
- Truth-Telling Discussions Are Not Easy
- The Trouble with Talking to Your Boss
- Why Do They Do It?
- Nan DeMars’s 12-Step Program to Keep Your Boss Ethical
- How to Keep Your Job and Your Relationship with Your Boss
- Now, a Few Tips about Your Style
- Sara’s Story
Chapter 15: The Dog Ate My Laptop
- Let’s Face It: A Lie by Any Other Name Is Still a Lie!
- So What If I Lie? Does It Really Matter?
- Is It Always Morally Wrong to Lie?
- Is a Lie Ever Justified?
- Little White Lies
- Serious Lies
- “White Lies” via the Telephone
- What Do I Do If I Am Asked to Lie?
- Can Lies Ever Be Excused?
- How Do I Avoid Being Trapped by Lies?
- Aren’t I Legally Protected If I Lie for My Boss at His Request?
- The Military Gets It Right
- What about Poor Bob, Whose Boss Is Lying at the Opening of This Chapter?
- “Just the Facts, Ma’am”
- Can I Slide around It?
- Lies Will Always Be Ethically Wrong
- Chapter 16: The XXX Files
Chapter 17: Abuse in the Workplace
- We’re Still Misbehavin’
- Let’s Hear It for Common Sense—and Common Courtesy
- Is It Abuse or Harassment or Bullying or Something Else?
- The “Job-Affecting” Standard
- The Costs of Harassment
- Are You Being Harassed, Abused, or Bullied?
- Nan DeMars’s Workplace Harassment Audit
- What Can You Do before You Call the Lawyers?
- How to Get Harassment to Stop
- The Abusive Boss Owns the Company
- Two Administrators Hit Their Abusive Bosses Head-On
- The Abusive Coworker
- Tips in Action
- Employers Step Up—Most of the Time
- Can You Use a Company Hotline?
- Raising the Bar
- Are We Going Too Far?
- Chapter 14: The Trouble with the Boss—Is the Boss!
Part IV: You Can Keep Your Integrity and Your Job
- Chapter 18: Raises, Not Roses!
- Chapter 19: The Ethics of Job Hunting
- Chapter 20: Start Talking!
- Chapter 21: Doing the Right Thing Never Looked So Right!
- About the Author
- Title: You've Got to Be Kidding!: How to Keep Your Job Without Losing Your Integrity
- Release date: June 2011
- Publisher(s): Wiley
- ISBN: 9780470947517