TRAINING PROGRAMS, management courses, seminars: we are inundated with learning opportunities everywhere. This is essential if there is to be a match between the information and knowledge a company has and the work done by its employees. We have long passed the era of the “mushroom management method”—keeping employees in the dark and feeding them mush. But learning is still too often considered an add-on rather than an integral part of the business process.

As we move further into the knowledge-based economy, knowledge and brainpower are given an ever-higher premium. Yet we are also facing a crisis of learning. Rather than producing people well-equipped to enter the new economy, the school systems of both the United States ...

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