ARE MANAGERS IMMUNE to the changes taking place in their markets and their businesses? Obviously not. Yet based on the evidence, it often seems that they are. Training programs are aimed at employees; the higher up in the traditional hierarchy you go, the more you see the urge for empire-building. If the obstacle to a free and ongoing exchange of knowledge is a practical one at the lower levels of an organization, at the management level it is largely intellectual. “Knowing” is seen as a strategic advantage—not necessarily for the company, but for the personal career of the manager concerned.

Managers and a Transient Workforce

As we move into zero space, we must redefine all our existing concepts of organization and management. ...

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