INDEX

A

AB InBev. See Anheuser-Busch InBev

About.com, 257

Abrams, J.J., 51

Academy Awards, 41

Accenture, 245

Account managers, 173

Accountability, 25

Acquisition, 102105, 182, 244

Ad Age, 55

Adams, Douglas, 254

Additional volume bonuses, 149

Adidas, 55

Advertising

banning of alcohol-containing products, 75

completion and click rate of, 166

developing go-to-market plan without, 7677

on Facebook, 46

media and, 3746

native, 5354

as one piece of puzzle, 124

outlawing all forms of outdoor, 75

political, 176

on television, 44, 162168

on Twitter, 36, 6164

world without, 75

Advocacy

formalizing, 9697

loyalty and, 9495

Advocacy marketing, 93

The Age of Turbulence (Greenspan), 255

Agent Based modeling, 170

AIDA. See Awareness, interest, desire, and action (AIDA)

Airlines, 22

Albarda, Maarten, 35, 44, 133, 176

Alcatel Lucent, 40

Alcohol-containing products, 75

Always, 89

Amazon.com

as brick-and-mortar store, 110

bringing in new customers, 182

Kindles, 48

PriceCheck app, 193

Prime, 185

recommendations, 51, 186

sales of e-books, 15

startups and, 99

use of advertising, 111

video content on, 160

Ambassador Program, 87

AMC Networks Inc., 4

American Airlines Boeing 77W Business class seats, 188

Ancestor (Sigler), 255

Android, 21, 36, 132, 178

Anheuser-Busch InBev, 23, 31, 35, 37, 44, 151, 166

Annual Digital CMO Conference, 246

AOL, 132

Apathy, 95

Apple Inc.

Android versus, 178

App store, 233

apps and, 36

culture at, 132

envy of, 234

mobile phones and, 2122

retail stores, 185

service and ...

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