image THE VOLUME CRUSHER Cuts Incoming E-mail by 20 to 40 Percent

As the crowd began to settle down after capturing my flurry of search-engine ZIP! Tips, a frustrated hamster in the back of the room timidly raised his hand.

“I appreciate all of this great advice, but I’m afraid.”

“Of what?” I asked.

“The Inbox Overload Monster,” he said in a shaky voice. A murmur ran through the crowd.

Someone hissed, “Don’t say its name out loud!”

“Yeah, that only brings more e-mail,” whispered a terrified hamster by the door.

“When we all get back to our offices, it will be there, waiting to cut us down,” the hamster, on the verge of tears, continued. “Our inboxes ...

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