Copilot and Agent Administration Fundamentals (Exam AB-900)
Published by Pearson
Deploy, Secure, and Govern Microsoft 365 Copilot and Agents as You Prepare for the AB-900 exam
- Coverage of Microsoft’s new AB-900 certification for Copilot administration AND agent building in production.
- Practical enterprise scenarios: data governance nightmares, oversharing disasters, and how Microsoft Purview saves your bacon.
- Learn to build, deploy, and govern a custom Copilot agent in real-time using Copilot Studio.
The AB-900 certification is not just another exam -- it's your roadmap to the AI-powered workplace revolution. Tim Warner demystifies Microsoft 365 Copilot administration and agent development. You'll master the trinity of Copilot success: administration (who gets access and how), security (keeping your data from becoming ChatGPT training material), and agent building (creating custom AI workers that actually work).
Fortune 500 companies are deploying Copilot right now, and they need admins who understand both the technical implementation and the governance issues. You'll learn how to best administer SharePoint, implement Microsoft Purview DLP policies, and build agents that pass security review. Whether you're targeting the AB-900 exam or just trying to keep your organization's AI initiatives on target, you'll leave with the confidence to manage Copilot at scale.
What you’ll learn and how you can apply it
By the end of this live online course, you'll be able to:
- Deploy and govern Microsoft 365 Copilot across your enterprise, including license management, usage analytics, and pay-as-you-go billing policies
- Implement bulletproof data protection using Microsoft Purview's full suite: sensitivity labels, DLP policies, Communication Compliance, and DSPM for AI
- Build, test, and deploy custom agents in Copilot Studio, including approval workflows, operational monitoring, and lifecycle management
- Build a solid foundation for AB-900 success, whether or not you choose to sit the exam, with full coverage of the official objective domains
This live event is for you because...
- You're an IT administrator, help desk hero, or security professional suddenly responsible for Copilot deployment and governance
- You’re an AI Administrator who wants Microsoft's newest fundamentals certification (AB-900) to validate your AI administration skills
- You're a Solution Specialist managing (or about to manage) Copilot rollout and need to prevent data leaks, oversharing, and compliance violations
- You're a Power User curious about building custom AI agents but intimidated by the complexity -- we'll fix that in 4 hours
Prerequisites
- Basic Microsoft 365 familiarity -- You know what SharePoint, Teams, and Exchange are (expert-level not required)
- Admin center awareness -- You've seen the Microsoft 365 admin center
- AI curiosity -- You've used ChatGPT, Copilot, or similar tools and understand basic prompting
Course Setup
- Microsoft 365 tenant access (trial OK) with ability to view admin centers
- Browser access to Microsoft Learn for following along with demos
- Optional: Copilot for Microsoft 365 trial if you want hands-on practice
- Course Repository: https://github.com/timothywarner-org/ab900
Recommended Preparation
- Watch: Exam AI-900: Microsoft Azure AI Fundamentalsby Tim Warner
- Read: Microsoft Copilot Studio Step by Step by Lisa Crosbie
Recommended Follow-up
- Watch: Exam AI-102: Designing and Implementing a Microsoft Azure AI Solution by Tim Warner
- Read: Quick Start Guide to Large Language Models by Sinan Ozdemir
- Attend: GitHub Copilot for Developers by Tim Warner
Schedule
The time frames are only estimates and may vary according to how the class is progressing.
Segment 1: Core Features and Objects of Microsoft 365 Services (50 minutes)
- Real enterprise deployment story
- Core objects deep dive: Users, groups, teams, sites, libraries -- how licenses affect access
- Tenant-level configuration: domain names, organization settings, and how they affect your Copilot rollout
- Admin center mastery: Exchange mailboxes, SharePoint sites, Teams policies
- Zero Trust principles and Microsoft security fundamentals
- Microsoft Entra ID, conditional access, SSO, and Identity Secure Score
- Live demo: Configure PIM, review audit logs, troubleshoot sign-in issues
- Microsoft Defender XDR capabilities and threat protection
- Exercise: Map your organization's security posture (5 minutes)
Q&A (5 minutes)
Break (10 minutes)
Segment 2: Data Protection and Governance for Microsoft 365 and Copilot (50 minutes)
- The horror story: "How Copilot leaked our M&A plans" -- and how to prevent it
- Microsoft Purview deep dive: Information Protection, DLP, Insider Risk, Communication Compliance
- DSPM for AI: How Copilot accesses data through Microsoft Graph
- Sensitivity labels, data classification, and retention policies that work
- Compliance Manager: Identifying risks and recommendations
- SharePoint Advanced Management: Restricted site access, data access governance reports
- Live demo: Create DLP policy, use activity explorer, run Content search
- Responsible AI principles and Copilot's permission model
- Exercise: Design Purview policies for your organization (5 minutes)
Q&A (5 minutes)
Break (10 minutes)
Segment 3: Copilot Features and Administration (50 minutes)
- Copilot vs agents: Understanding built-in capabilities and differences
- Monthly licenses vs pay-as-you-go: Cost optimization strategies
- Which Copilot features can be enabled/disabled -- governance controls
- Researcher vs Analyst vs custom agents: Use cases and deployment
- License assignment and billing policy management
- Copilot Analytics and adoption monitoring in M365 admin center
- Prompt management: Save, share, schedule, delete prompts enterprise-wide
- Live demo: Deploy Copilot with optimal configuration
- Exercise: Calculate ROI for your Copilot deployment (5 minutes)
Q&A (5 minutes)
Break (10 minutes)
Segment 4: Agent Administration and Exam Success (50 minutes)
- Agent administration masterclass: User access configuration
- Live build: Create custom HR agent in Copilot Studio: From concept to secure deployment in 30 minutes
- Agent approval process and governance workflows
- Monitoring agents: Usage analytics, operational insights, lifecycle management
- Power Platform admin center integration for agent management
- AB-900 exam strategy: Question types, tricky topics, passing tips
- Complete OD review: Ensuring coverage of all exam objectives
- Your toolkit: Templates, scripts, and GitHub resources
Final Q&A and course wrap-up (10 minutes)
Your Instructor
Tim Warner
Tim Warner has been a Microsoft MVP in Azure AI and Cloud/Datacenter Management for 6 years and a Microsoft Certified Trainer for more than 25 years. His O'Reilly Live Training classes on generative AI, GitHub, DevOps, data engineering, cloud computing, and Microsoft certification reach hundreds of thousands of students around the world. He's written for Microsoft Press, presented at Microsoft Ignite, and contributed to several Microsoft open-source projects. You can connect with Tim on LinkedIn: timw.info/li.