How to Talk about Data in the Age of AI

• Speak fluently and confidently about data using data storytelling
• Improve decision-making by learning to critically question data-based findings and lead difficult data conversations
• Successfully convey bad or unwelcome news with data, overcome resistance, and turn frustration into motivation

We are living in an increasingly data-driven business world, where data has replaced intuition and experience as the primary basis for decision-making. Using data is essential to identifying business opportunities, predicting customer behavior, evaluating product performances, and understanding market segments; however, we are not all highly data literate or well versed in sophisticated statistical procedures. Consequently, we may suffer from what is known as data anxiety. If you are struggling with data anxiety, you might:

• Shy away from anything to do with data
• Feel uncomfortable talking to data analysts
• Be unable to critically question data-based findings
• Have anxiety when writing a report or giving a presentation involving data

Overcoming your data anxiety requires data fluency, a skill that gives you the ability to talk competently, clearly, and critically about data with others. Grasping the key concepts of data communication and knowing how to apply them in organizational settings is essential in today’s data-driven world. Improving your data fluency increases your confidence when dealing with data and enables better team decision-making and organizational success.

Expert instructors Prof. Dr. Martin J. Eppler and Dr. Fabienne Bünzli teach you how to boost your data fluency skills by applying the five magic ingredients of data storytelling, handling difficult situations when there are radically different views on data and their implications, and demonstrating how to deliver bad or unwelcome news with data. This interactive course includes a combination of discussions, demos, and exercises.

Career Success Series

The Career Success Series from Pearson addresses essential skills for your personal and professional development in the areas of communication, presentation, critical thinking, teamwork, leadership, problem solving, and resilience. These skills are critical for any industry, any job title, and any career stage – whether you are just starting out or have been in the workforce for years. Expert trainers deliver practical tools and techniques you can use to enhance your resume, excel in your career, or simply enrich your life skills.