Managing Your Team through AI Change
Published by O'Reilly Media, Inc.
Turn Resistance and Anxiety into Real Adoption
What you’ll learn and how you can apply it
- Recognize and address common emotional responses to AI adoption such as anxiety, resistance, uncertainty, and overexcitement
- Reframe AI from a job-replacement narrative to a job-redesign opportunity
- Create psychological safety so teams feel comfortable experimenting with AI tools without fear of failure
- Help team members identify human-AI collaboration opportunities within their current roles.
- Guide teams toward experimentation and learning, encouraging small pilots and iterative adoption of AI tools
Course description
Most AI adoption stalls not because the tools are bad, but because managers don’t know how to move their teams past uncertainty. This course gives people managers a practical framework for understanding why teams resist or underuse AI, how to have the hard conversations, and how to guide your team from passive compliance to genuine experimentation. If you manage a team and are at a loss to get buy-in for AI adoption, Sujatha Das has you covered.
This live event is for you because...
- You’re a manager responsible for guiding your team through rapid technological change.
- You work with talented professionals who are excited about AI’s potential but also navigating uncertainty about how their roles may evolve.
- You want to become a manager or leader who can help teams to confidently collaborate with AI, redesign work, and thrive in an AI-augmented workplace.
Prerequisites
- You manage or hope to manage a team that’s navigating AI adoption (no coaching experience required)
Recommended follow-up:
Schedule
The time frames are only estimates and may vary according to how the class is progressing.
Understanding the human response to AI (37 minutes)
- Presentation: How AI is reshaping work and leadership expectations; recognizing emotional responses to AI—anxiety, excitement, resistance, confusion; the leader’s role in navigating uncertainty and building trust; why coaching becomes critical in AI-driven workplaces
Coaching for AI adoption and psychological safety (38 minutes)
- Presentation: The shift from directive leadership to coaching leadership; creating psychological safety during technological disruption; coaching questions leaders can use during AI transformation; encouraging experimentation and learning with AI tools; a simple leadership coaching lens (listen → reframe → encourage → experiment)
- Hands-on exercise: Answer questions about a mini case study
- Break
The human-AI collaboration model (45 minutes)
- Presentation: Moving from job replacement thinking to job redesign thinking; the human-AI collaboration model; the 4E coaching model for AI leadership (empathize, explain, explore, experiment)
- Hands-on exercises: Choose a role from your team and rewrite it as human-AI collaboration role; share a couple of roles created by participants or written by facilitator
- Q&A
Your Instructor
Sujatha Das
Sujatha Das is the global head of learning and organizational development for Tavant, an IT products and services and consulting firm. A lifelong learner with almost 30 years of experience working in strategic and tactical leadership and training and organizational learning, she has conceptualized, designed, and delivered many leadership programs, workshops, and webinars and is adept at helping people thrive during disruption and uncertainty.