Tech Leadership Tuesday with Lena Reinhard: How to Manage Underperforming Individuals and Teams with Marcus Blankenship
Published by O'Reilly Media, Inc.
Ask Marcus Blankenship and Lena Reinhard your questions about managing performance
As a tech leader, addressing underperformance is one of the most challenging—and unavoidable—parts of your role. Whether it’s a high-potential engineer struggling to meet expectations or a team that’s lost momentum, unresolved performance issues drain morale, slow delivery, and create ripple effects across your organization. Avoiding the conversation or applying quick fixes rarely works. So how do you diagnose the root causes, have productive conversations, and create actionable improvement plans—without demotivating your team or burning yourself out?
Marcus Blankenship and Lena Reinhard discuss practical strategies to identify and address underperformance in both individuals and teams. You’ll learn how to distinguish between skill gaps, motivational issues, and systemic blockers, and discover frameworks for giving clear, compassionate feedback that leads to change. You’ll also hear when coaching is appropriate —and when it’s time to make a tougher decision. You’ll leave with a clearer approach to turning performance challenges into growth opportunities for your people and your organization.
Tech Leadership Tuesday is a dynamic monthly live event that helps empower people and technology leaders to become more effective and successful in their leadership roles. Each episode delves into a relevant topic for engineering leaders and, through a conversation between a host and guest, you’ll learn about common challenges, best practices, and lessons learned from the guest’s experience. During the event, you may ask the host and guest questions about the topic or leadership in general.
What you’ll learn and how you can apply it
- Diagnose the root causes of underperformance—whether it’s skill gaps, motivation, or team dynamics—so you can tailor your approach instead of guessing
- Deliver clear, constructive feedback that fosters accountability without damaging trust, helping individuals and teams course-correct effectively
- Make informed decisions on when to coach, adjust roles, or transition someone out—so you balance empathy with organizational needs
This live event is for you because...
- You’re an engineering manager or tech lead who needs to address slipping performance but are not sure how.
- You’re a senior leader who’s overseeing multiple teams and you want frameworks for diagnosing and addressing systemic underperformance—not just individual cases.
- You’ve avoided tough performance conversations in the past and now want a more structured, compassionate way to address them.
- Your team has high performers carrying underperformers, and you need strategies to rebalance productivity and morale.
Prerequisites
- Come with your questions for Marcus Blankenship and Lena Reinhard
- Have a pen and paper handy to capture notes, insights, and inspiration
Recommended follow-up:
- Watch Performance Management (on-demand course)
- Listen to HBR's 10 Must Reads on Performance Management (audiobook)
Schedule
The time frames are only estimates and may vary according to how the class is progressing.
Tuesday, May 20, 2025, at 9:00am PT / 12:00pm ET
- Interactive discussion and Q&A (60 minutes)
Your Hosts and Guests
Lena Reinhard
Lena Reinhard is a VP of engineering, leadership coach, and mentor who also hosts the podcast Leadership Confidential, featuring honest conversations about the joys and challenges of leadership. Having served the majority of her 20-year career in leadership roles with CircleCI, Travis CI, and as a startup cofounder and CEO, Lena is dedicated to helping leaders and their organizations succeed and thrive. She has partnered with a variety of remote, hybrid, and colocated companies at all stages, from startups to scale-ups, corporations, and NGOs.
Marcus Blankenship
Marcus Blankenship is a seasoned management consultant, trainer, and executive coach specializing in software leadership. He empowers tech leaders to excel by focusing on the crucial human elements of managing programmers. Marcus guides clients in effective hiring practices, cultivating positive team cultures, and establishing efficient processes that drive success. His expertise helps build stronger leaders and more productive teams.