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Meet the Expert: Liz Fong-Jones on Cultivating Production Excellence

Liz Fong-Jones

Taming the complex distributed systems you're responsible for requires changing not just the tools and technical approaches we use but also who’s involved in production, how they collaborate, and how we measure success.

Join expert Liz Fong-Jones to explore several practices core to production excellence: giving everyone a stake in production, collaborating to ensure observability, measuring with service-level objectives, and prioritizing improvements using risk analysis.

O'Reilly Meet the Expert explores emerging business and technology topics and ideas through a series of one-hour interactive events. You’ll engage in a live conversation with experts, sharing your questions and ideas while hearing their unique perspectives, insights, fears, and predictions.

What you'll learn-and how you can apply it

  • How production excellence brings teams closer together and helps to tame complex distributed systems
  • How site reliability engineering and observability can improve the productivity of your teams

This training course is for you because...

  • You want to learn about the fundamental shifts that are transforming the business landscape and customer needs.
  • You want to move closer to production excellence and better systems.


  • Come with your questions for Liz Fong-Jones
  • Have a pen and paper handy to capture notes, insights, and inspiration

Recommended follow-up:

About your instructor

  • Liz Fong-Jones is a developer advocate, labor and ethics organizer, and site reliability engineer (SRE) with 16+ years of experience. She’s an advocate at Honeycomb for the SRE and observability communities and previously was an SRE working on products ranging from the Google Cloud Load Balancer to Google Flights. She lives in Brooklyn with her wife Elly, metamours, and a Samoyed-golden retriever mix and in San Francisco and Seattle with her other partners. She plays classical piano, leads an EVE Online alliance, and advocates for transgender rights as a board member of the National Center for Transgender Equality.


The timeframes are only estimates and may vary according to how the class is progressing

Monday, March 2, 2020, at 9:00am PT / 12:00pm ET

  • Introduction and presentation (15 minutes)
  • Interactive discussion and Q&A (45 minutes)