O'Reilly logo
live online training icon Live Online training

Scrum Next Steps


How to get started with the world’s most popular agile delivery framework

Duncan Evans

You are a Scrum Master with some experience, but you want to sharpen your game. Are you getting the most out of retrospectives? Do senior management engage well with your team? Does your team really self-organise? This workshop run by an experienced Scrum Master and Scrum.org Professional Scrum Trainer will give you a chance to upgrade your daily activities with new things to try and solutions to common problems.

What you'll learn-and how you can apply it

By the end of this live, hands-on, online course, you’ll understand:

  • That “doing Scrum” is the beginning, not the end, of attaining high performance
  • The leadership styles that are most effective in serving Scrum teams
  • How Scrum is designed to enable meaningful decisions, actions and improvements

And you’ll be able to:

  • Run a health check on your Scrum implementation to identify any gaps
  • Identify and prioritize areas of improvement for yourself as a Scrum Master, and your team
  • Make a long-term strategic plan for increasing the delivery capability of your organization

This training course is for you because...

  • You’re a Scrum Master.
  • You work with Scrum teams and their stakeholders.
  • You want to become an even better Scrum Master, agile coach, or consultant.


  • An understanding of Scrum is necessary to benefit from this course. People with practical experience being a Scrum Master will get the most out of this course. Those without real-life experience should, at a minimum, read The Scrum Guide before attending.

Recommended preparation:

Recommended follow-up:

About your instructor

  • Duncan is the Head of Training, using his experience as a consultant, Professional Scrum Trainer (PST) and scrum master. He has a proven track record for delivering high quality products, using these skills to help others build better products as a consultant, coach and trainer. While working as a scrum master his focus was to ensure relevant, valuable products were developed by facilitating decision making at regular intervals.

    Now leading the development of Agility in Mind’s training services, Duncan creates and delivers new content, trains our clients across the world, on-site and through the Live Virtual Classroom he introduced and mastered. Along with this, he is one of the most active PSTs in Europe.


The timeframes are only estimates and may vary according to how the class is progressing

Are you the servent leader of a self-organising team? (55 minutes)

  • Presentation: Introduce the intent of self-organising teams as an alternative to top-down / command & control leadership. Highlight the fact that both styles can work, and both can fail.
  • Poll: How can you tell if your team is self-organising? (list of specific observations that are associated with self-organising teams)
  • Presentation: What does it mean for a Scrum Master to act as a servant leader? The concept is illustrated with typical scenarios and the way that novice, good, and great Scrum Masters might respond.
  • Exercise: Review further scenarios and identify how you can empower teams to decide what to do, rather than solve the problem yourself.
  • Presentation: Selling self-organisation to sponsors. Outlining the potential benefits to those who are funding the team, or are accountable for their productivity. Short case study examples will be given to illustrate the Scrum Masters role in engaging with senior managers to improve the teams working environment.
  • Q&A
  • Break (5 minutes)

Establishing Empirical Process Control (60 minutes)

  • Presentation: Re-iterate the foundational principles of empiricism: creating transparency over the situation, then inspecting & adapting based on new information.
  • Poll: Which of the following adaptations regularly take place in your Scrum events? (list of intended outcomes, eg “forecast release dates and scope are debated and adjusted during the sprint review”)
  • Presentation: Case study: ineffective sprint reviews at an organisation where 40 people spend 2 hours every two weeks looking at powerpoint slides, with no tangible benefits realised.
  • Exercise: Pick a Scrum event you think needs to most improvement for your team. Write out the agenda or typical topics raised. Redesign this agenda by crossing out anything that isn’t valuable, and adding in anything you think the audience might benefit from.
  • Presentation: The Scrum Master’s role in improving these elements: Coaching and Facilitation skills that can help teams perform, with some specific exercises that can be applied.
  • Q&A