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Succeeding with Project Management

Practical Strategies for real life after the PMP

Topic: Management/Business
Andy Bouts

Projects are messy. In spite of decades of research and continuous focus on improving project results, many projects struggle to deliver what was promised. All too often scope is decided before you are asked to lead a project, which can lead to chaos. This course will help you to learn strategies to help you lead through these inevitable challenges in order to successfully deliver agreed objectives, on time and on schedule.

This course is geared toward project focused professionals, from individual consultants to program leaders. At the end of this course, the professional will walk away with practical strategies for project success in spite of these all too common challenges, and they will know how to apply their learning to increase their value contribution in their job.

What you'll learn-and how you can apply it

By the end of this live, online course, you’ll understand:

  • That there are common characteristics that successful projects share
  • New ideas for promoting structure, as well as focus, in times of chaos

And you’ll be able to:

  • Describe and apply these common characteristics of successful projects to their own projects so they can increase their value contribution
  • Identify how a focus on order over chaos helps lead stakeholders through turbulent situations

This training course is for you because...

  • You are a project leader with project management experience and you need to improve your likelihood of project success
  • You are a project member with specialized domain expertise and you need to understand how to increase your contribution to the projects you’re aligned to
  • You are a project stakeholder who will be impacted by the project outcome and you need to understand how to effectively influence the direction of the projects you’re impacted by


Recommended preparation:


The small-group exercises for this course will be facilitated in collaborative Google Docs. Google Docs access is not required but is strongly recommended to get the benefit of full participation in the small-group exercises. (A Google account is not required; you will be able to access the shared documents anonymously, without logging in.)

Recommended follow-up:

About your instructor

  • Andy Bouts has more than 17 years of experience in managing and leading projects. With significant time spent abroad delivering projects in 18 countries during a four-year span of his career, he has considerable cross-cultural work experience. Andy is currently a Senior Solutions Architect at the SAS Institute, previously he was a Senior Program Manager at SAS. At SAS, he was the engagement leader for the Financial Services Business Unit ensuring excellent delivery for many of SAS’ largest banking clients. He also served as a lead consultant and program manager for North American and European cybersecurity-based software projects. Andy has taught Project Management courses for the last nine years at UNC Charlotte Continuing Education. Andy has developed and led numerous training programs for both nonprofit and public organizations, including sections of the PMP® Certification Prep Course for the Central Florida PMI® chapter as well as courses teaching Microsoft Excel and Microsoft Project at Aon Hewitt. Andy is certified by PMI® as a Project Management Professional (PMP®) and is an active member of PMI®. He holds a Bachelor of Science degree in Chemistry from The Ohio State University and a Master of Science degree in Management Information Systems from the University of Central Florida.


The timeframes are only estimates and may vary according to how the class is progressing

Setting a Common Foundation (55 minutes)

  • Presentation: Defining key terms (Quality, Requirements, Stakeholders, Conflict, and Success)
  • Exercise: “Stakeholders”
  • Presentation: Quality … “the 4th dimension of the Triple Constraint”
  • Q&A
  • Break (10 minutes)

Leadership: Structure in Chaos (55 minutes)

  • Presentation: Leadership: structure in chaos (perhaps framed around being “voluntold” – a topic I would be happy to blog about)
  • Exercise: “Adapt”
  • Presentation: Correlations between success and quality & Summarized advice (research)
  • Q&A
  • Break (10 minutes)

Success Through Team Diversity and Conflict (50 minutes)

  • Presentation: Team Diversity (Informational diversity, Social category diversity, Value diversity)
  • Exercise: “Conflict”
  • Presentation: Team conflict “manifest disagreement among group members” & Project Success compared to Product, Service, or Result Success
  • Q&A