Robert Castley works with many of the world’s largest companies to educate, advise, and help implement successful online monitoring strategies in his role as a Keynote Solutions Consultant. Many of his customers are leading online businesses and technology companies that utilize Internet, mobile, cloud, and streaming monitoring services from Keynote in order to ensure that performance and availability service level agreements are always met. Robert understands the importance of gaining visibility into the performance of online services, and how ongoing measurement of these services can yield insightful analysis for potential optimizations.