Sarah Milstein

Sarah Milstein

  • @SarahM

Areas of Expertise:

  • Web 2.0
  • Twitter
  • Micromessaging
  • consulting
  • speaking
  • training
  • writing
Sarah Milstein, a speaker/writer/consultant and co-chair of Web 2.0 Expo, is co-author of "The Twitter Book." Previously, she was on the senior editorial staff at O'Reilly, where she founded the Tools of Change for Publishing conference (TOC) and led the development of the Missing Manuals, a best-selling series of computer books for non-geeks. She's also written for the series, co-authoring "Google: The Missing Manual." Before joining O'Reilly in 2003, Sarah was a freelance writer and editor, and a regular contributor to The New York Times. She was also a program founder for Just Food, a local-food-and-farms non-profit, and co-founder of Two Tomatoes Records, a label that distributes and promotes the work of children's musician Laurie Berkner.

The Twitter Book The Twitter Book
by Sarah Milstein, Tim O'Reilly
Second Edition November 2011
Print: $19.99
Ebook: $15.99

Twitter and the Micro-Messaging Revolution: Communication, Connections, and Immediacy--140 Characters at a Time Twitter and the Micro-Messaging Revolution: Communication, Connections, and Immediacy--140 Characters at a Time
by Abdur Chowdhury, Gregor Hochmuth, Ben Lorica, Roger Magoulas, Sarah Milstein, Tim O'Reilly
June 2009

The Twitter Book The Twitter Book
by Tim O'Reilly, Sarah Milstein
May 2009

Google: The Missing Manual Google: The Missing Manual
by Sarah Milstein, Rael Dornfest, J.D. Biersdorfer, Matthew MacDonald
Second Edition March 2006
Print: $24.99
Ebook: $19.99

Google: The Missing Manual Google: The Missing Manual
by Sarah Milstein, Rael Dornfest
May 2004

Webcast: Web 2.0 Expo Preview
April 22, 2010

Insider Tips for Submitting a Winning Proposal to Web2Expo
March 29, 2010

Webcast: Twitter Power Tips
May 21, 2009
In this webcast, Tim O'Reilly and Sarah Milstein, Twitter experts and coauthors of the The Twitter Book, will show you how to use Twitter more effectively, whether you're on the site for personal socializing or to meet business goals.

Webcast - Advanced Twitter for Business: Conversation, Community, and Profit--140 Characters at a Time
February 06, 2009
Twitter matters. This free, nimble, and powerful messaging service is fast becoming an essential part of every smart business's social media toolkit. Learn everything you need to launch a successful Twitter strategy for your business from Sarah Milstein...

Webcast: Twitter for Business
November 13, 2008
Join the revolution with this webcast, which will show you how to use Twitter and other micro-messaging services at work. It will cover the the benefits and challenges of this exciting new medium, along with best practices and potential pitfalls you ...

"All in all, The Twitter Book is filled with information on Twitter. It's a terrific resource. I highly recommend it to everyone, whether a serious user or a Twitter newbie. Then it's up to you to decide how much you want to be involved."
--Mark Bazrod,

"No matter how well you think you understand Twitter, you should have The Twitter Book on your bookshelf. It opens your eyes to new information and is a handy reference book for things you already know. Every Twitter account should come with a copy of The Twitter Book!"
--Jodi Webb, San Francisco Book Review

"The book will appeal to anyone who has never used Twitter whilst still satisfying the long-time experienced or business user."
--Mark Greentree

"Whether you're new to Twitter or have been using it for a while, you will definitely find useful information to help you streamline what you're doing and increase your reach. The book is very easy to follow even for those of use who are not technical gurus. The book walks you through Twitter from the very basic new user to a more advanced business user. You need this resource!"
--Confessions of an Overworked Mom, Blogcritics

" of the best instructional paperbacks on the market to get you up and running... They are patient, friendly, witty and utterly knowledgeable. You’ll be tweeting and retweeting in no time."
--Tim Boxer, 15 Minutes Magazine

"It's easy to understand, provides lots of examples, and clears up the jargon which surrounds twitter. If you're a late adopter, unsure of web 2.0 technology, this book is for you."
--Tim Lepczyk, Digital Dunes

"If you're interested in social networking for personal, blog or business use, I highly recommend this book. If you just want to understand the Tweeting hype, I highly recommend this book. And if you want to know how those blasted hashtags come into play, I definitely recommend this book. :)"
--Amanda Howell, Fiery-Reviews

"...appropriate for those you're trying to convince that Twitter is all the rage. The book reads like a beginner's how-to guide, which means you could even use it as a subtle way to encourage less than stellar Twitter users to improve their Twittering ways."
--Jennifer Van Grove,

"O'Reilly's practical, easy-to-follow, user-friendly guide, filled with colorful, informative insets makes a novice user into an expert within a short period. Or as Tony Hsieh, CEO, Zappos writes, "...O'Reilly has put together a great, comprehensive primer. If you're ready to dive into the world of Twitter, I highly recommend this book!" And so do I."
--Gail Welborn, Seattle Examiner

"Brilliant! Buy it! You'll use it immediately. It’s is an absolute corker, as we say here in these southern parts, meaning that it’s the dogs (Londoners will know what I mean). You could also take it to mean that you would be a mug (or ‘muggins’) to not pick up a copy. You will learn something immediately from it, just by flicking through its pages while you are waiting at the checkout..."
--Lee Hopkins, Better Communication Results

"...if you are looking for a brief fiction break, or need a new handbook for your maximizing your Twitter tweets, definitely check this book out! "
--GMR, Satisfaction for Insatiable Readers

"Suffice to say that any detail you need to know is available in this handy, easy to use reference...I’d recommend this book to anyone hesitant to try Twitter because it seems overwhelming and current “tweeps” who would like to pick up some tips from the pros. "
--Miriam Salpeter, Keppie Careers

"Pick up a copy if have not already. "
--Bill Ives, Portals and KM

"Every question you might have about what Twitter is and how to use it has been answered in O’Reilly press’ timely new The Twitter Book."
--Jonathon Howard, Sacramento Book Review

"The best things about the book are the practical suggestions and recommendations regarding its use, for personal pleasure and communications with friends and family, and for learning how to make new friends and contacts...Overall, this was a surprisingly enjoyable reading activity."
--John Suda, iTunes

"It may not be written in 140-character chunks, but it is easy reading and manages to pack in all kinds of information of interest to Twitter virgins and aficionados alike. "
--Tom Simonite, New Scientist Magazine, issue 2718

"The book itself was great, and more than up to the high standards I expect from an O’Reilly book. It does an excellent job of detailing what Twitter is...Overall this was a great read and reading it on the iPhone turned out to be better than I had expected and would read more books this way. If you’re looking to learn more about Twitter I highly recommend, and if you have an iPhone you might want to give the app version a try too."
--Joe, joedag32

"The book is well-written and an easy read, and you'll likely find that it takes just a couple of hours to go cover to cover...a very worthwhile read, even for casual Twitterers. If you've been tweeting for awhile and scoff at the idea of a whole book being devoted to Twitter, then you are exactly the type of person to benefit the most by reading it."
--Dan Watts, GigaMegaBlog

"Thank heavens for The Twitter Book by founder and CEO of O'Reilly Media, Inc., Tim O'Reilly and Sarah Milstein, writer and founder of the Tools of Change for Publishing conference (TOC). It's the ultimate guide to tweeting like a pro."
--Liza Peiffer, Marketing Conversation

"There's a good helping of business-specific advice -- that is, how to make Twitter an asset to your business rather than a way of embarrassing yourself in a venue that is both lightning-fast and unforgiving of boneheaded behavior -- for those looking for the monetary angle. "
--Angela Gunn, Betanews