Joyce Cox

Joyce Cox

Joyce Cox has more than 30 years' experience in the development of training materials about technical subjects for non-technical audiences and is the author of dozens of books about Office and Windows technologies. Joyce recently retired from her position as vice president of Online Training Solutions, Inc. (OTSI). Previously, she was president of and principal author for Online Press, where she developed the Quick Course series of computer training books for beginning and intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.

"A powerful pick for any who would learn Office Professional 2010."
--James A. Cox, The Midwest Book Review: The Bookwatch, The Computer Shelf, July 2012, Volume 7, Number 7

"A 'must' for any MOS exam-taker!"
--James A. Cox, The Midwest Book Review: The Bookwatch, June 2011, Volume 6, Number 6

"Like other Step by Step books, this one doesn’t go into every last detail of every last thing one can do with Office 2010, but concentrates on giving people confidence with the tasks they’ll do most often."
--Marte Brengle, Windows 7 Tutorials

"Windows 7 Step by Step is clearly written, thoroughly illustrated, and comprehensive. It’s a tutorial for beginners and a valuable reference for more experienced users without going over the heads of beginners or talking down to people who have more skill."
--Marte Brengle, Windows 7 Tutorials

"...perfect for the wary learner. The instructions are succinct. The illustrations are clear. Following along is like holding an instructor’s hand as he escorts you page after page, chapter after chapter."
--Tim Boxer, 15 Minutes Magazine

"Microsoft Windows 7 Step by Step is where you should take your first step in exploring the new Windows. The book presents everything you need to know about Microsoft’s latest operating system upgrade."
--Tim Boxer, 15 Minutes Magazine

"Bottom Line: Would I buy Microsoft Home and Student 2010 – Step by Step? Yes, for beginners and casual users it offers invaluable help that does not always seem accessible on-line."
--Miss Bob Etier,

"The layout of Step by Step, Word 2010 is clean and well organized...The first half of this book targets novice Word users. Those users, who work through this book, will advance to a comfortable intermediate level. "
--Lezly Harrison, Virtual Assistant Forums

"Microsoft Office Home and Student 2010 Step by Step...does a fine job of introducing the basics of Microsoft Office Word, Excel, and Powerpoint."
--Craig S. Mullins, Data and Technology Today